FAQ
Q- How much is shipping?
A- We Offer FREE Standard Delivery: To USA Only
Q- How long does shipping takes?
A- All orders are processed & shipped within 1-3 business days
Shipping: U.S. orders will deliver within 5-7 days.
Q- Where is my order?
A- Contact us at Support@wellnestria.com with your full name, mailing address, and confirmation number.
Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
Q - I've lost my tracking number. What can I do?
A: Simply contact us at Support@wellnestria.com with your full name and mailing address, and we will resend your confirmation number.
Q- How can I make changes to my order?
A- Changes to your order cannot be made once the order has been placed.
Q- How can I cancel my order?
A- You cannot cancel your order once the order has been placed.
-We cannot cancel your order once it has already been shipped.
Q - What is your return policy?
A: Please see our refund and Return Policy by clicking on this link: https://www.wellnestria.com/policies/refund-policy
Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to Support@wellnestria.com.
Contact us
If we still haven't managed to answer your question please feel free to contact us at support@wellnestria.com and we'll get back to you within 24-48 hours.